ITIL 4 Managing Professional Transition Module Training

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ITIL

Description

What is ITIL 4 Managing Professional Transition Module Training?

The ITIL4 Managing Professional Transition module (ITIL 4 MPT) is designed to allow ITIL Experts or ITIL v3 candidates who have already invested to easily transition across to ITIL 4. They can gain the designation of ITIL 4 Managing Professional via one course and one exam.
This ITIL 4 Managing Professional has been developed for IT practitioners working within technology and digital teams across organizations. It provides practical and technical guidance on how to create, deliver and support successful IT-enabled services, teams, and workflows.
The Transition module recognizes the candidate’s existing achievements and allows them to gain the up-to-date skills and knowledge needed to navigate the digital service economy.

Learning Objectives:

* A review of the main differences between ITIL v3’s five-stage lifecycle IT service management model and its 26 processes and functions, compared to ITIL 4’s service value system model and its 34 practices

* A review of the SVS model and its components: the service value chain, seven guiding principles, four business dimensions, governance, continual improvement, and a review of ITIL 4’s 34 practices, which are grouped into three operational streams (general management, service management, and technical management) Key concepts and teachings from the three ITIL 4 advanced IT Specialist courses: Create, Deliver & Support; Drive Stakeholder Value; High Velocity IT

* Key concepts and teachings from the ITIL Strategist advanced book and course – “Direct, Plan & Improve”

* A review and ample discussion of the examinable agenda items, at the end of each module

* Practice exams and ample opportunity to reinforce the key concepts needed for the exam

* High quality add-ons, including “how-tos” based on real-life examples from the best ITIL trainers in the world (yes, it’s really true and we’re proud of it!)

Pre-Requisite:

* The candidate must have the ITIL Expert certification or have 17 credits under the ITIL Credit scheme.

* In addition, the candidate must have attended an accredited training course for this module (the recommended duration for this training is 30 hours including the examination).