ITIL- Intermediate SO

Categories

ITIL

Description

What is ITIL- Intermediate SO?

This ITIL® Intermediate Service Operation (SO) training course is one of the key qualifications within ITIL Service Lifecycle training and proves your ability to enable responsive, stable, and repeatable IT service delivery. The ITIL framework sets internationally recognized benchmarks for IT professionals.

OVERVIEW:

Professionals involved in the management of IT service operations will benefit from the ITIL Intermediate SO certification. This SO training course focuses on IT governance, risks, budgets, and strategic assets. You will gain service operation expertise during the strategy, design, and transition phases as you get prepared for the ITIL SO exam.

Eligibility

The target group for the ITIL Intermediate SO Certificate includes, but is not limited to, Chief Information Officers (CIOs), Chief Technology Officers (CTOs), IT managers and supervisory staff, team leaders, service designers, IT architects, IT planners, IT consultants, IT audit managers, and IT security managers.

Benefits:

Demand for certified professionals in the SO module of ITIL is growing dramatically in the global IT market. Professional certification can create opportunities for such roles as service delivery manager, incident manager, service engineer, and quality consultant.